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Working Student (m/f/d) Inhouse Customer Service Dutch - Remote Option in GER

RemoteGermany, Berlin, RemoteCustomer Service

The KW-Commerce Group is a Berlin headquartered, international E-Commerce company with subsidiaries in Hong Kong and China. Our product range includes about 23,000 items and spans from electronics accessories to home & living products. With down-to-earth commitment and strong team spirit more than 460+ employees continuously work towards long-term success of the company: building the leading global marketplace seller.

Your position

As our working student (m/f/d) in Inhouse Customer Service – Dutch, you will be part of a young and international team, take responsibility, and contribute significantly to our customer satisfaction with your work. In detail, the following tasks await you:

  • You will answer our customers' various questions about their purchases by e-mail
  • You will independently take over the complete after-sales support and process delivery requests as well as complaints including credit notes
  • In addition, you will take care of the feedback and reviews of our customers about our products

Your profile

Do you have a niche for customers and enjoy working out individual and fast solutions? If you also bring the following with you, we'll fit together very well:

  • You are an enrolled student for at least one year
  • A stylistic ability to express yourself
  • A distinctive customer- and solution-oriented way of thinking
  • Fluent Dutch skills and ideally German skills, further languages are always welcome

Our offer

  • A friendly and international working environment with colleagues for French, Italian, Spanish, Dutch, Japanese, English, and German who are happy to support you in your first professional experience
  • Flexible working hours from Monday to Saturday, which can be perfectly combined with your lecture schedule
  • A modern workplace with attractive bright offices at our centrally located headquarters in Berlin-Mitte
  • Regular team and company events
  • A grant for membership at Urban Sports Club
  • Employee offers such as employee discounts of 50% on our products at Amazon
  • Fresh fruit and free drinks


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Your Recruiting Contact

If you have any questions about open positions or job perspectives, please get in touch with your Recruiting team: +49 (0)30 233 22 46 50

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